In these questions, there are often distractors. For example, a ticket number may be repeated incorrectly, and then corrected by the original speaker. Or, when you have to write a day, the speakers may talk about two or three days - but only one is correct. Make sure you listen carefully and pay attention to what is said.Before you listen, it’s a good idea to look at the questions and think what kind of information you need in each space. This will help you listen out for the right information when the recording begins.